What happens if I miss the free postage deadline?

Overview

Missing the free postage deadline does not stop you ordering — it means free school delivery is no longer available. You can still purchase prints and downloads, but your order will be sent to your home address with a delivery charge added at checkout.

How it works

  • The online shop remains open after the deadline (usually for many months).
  • Checkout automatically applies home delivery and the associated postage fee.
  • Prints are produced to the same quality standards as school-batch orders.
  • Orders are packaged securely and despatched by courier to the address you enter.
  • Allow approximately 5–10 working days for home delivery after your order is processed.

Common issues / Troubleshooting

  • Expected free school delivery — if you ordered after the deadline, home delivery is correct; the confirmation email shows your chosen method.
  • Delivery charge seems high — fees are set by the photographer; ordering multiple items in one transaction shares one delivery cost.
  • Child changed school — home delivery to your current address is often simpler after a deadline anyway.

Tips

  • Order sooner rather than later — the shop closes eventually, and popular products may become unavailable.
  • Double-check your delivery address — courier parcels cannot be redirected to school after the batch has closed.
  • Consider digital downloads for immediate use while waiting for prints to arrive.

Tip: Missing the deadline is common — home delivery is a reliable way to receive the same prints at your door.