Overview
Digital downloads are supplied as high-resolution JPEG files — the standard format for printing, sharing online, and viewing on any device. Files are produced from the full-quality original photograph, not from the watermarked preview shown in the online shop.
How it works
- Format: JPEG (.jpg) — compatible with phones, computers, photo labs, and social media.
- Resolution: Full resolution from the photographer's original capture, suitable for enlargements and professional printing.
- Watermarks: Removed in purchased downloads — only the online preview carries a watermark.
- Colour: Files reflect the photographer's standard processing; minor differences may appear between screen and print due to monitor settings.
- Exact pixel dimensions vary by event and camera setup, but files are intended for high-quality home and lab printing.
Common issues / Troubleshooting
- File looks small on screen — zoom to 100% or check file properties; phone galleries often show compressed thumbnails.
- Cannot open file — ensure the download completed; re-download from the link if the file size seems too small.
- Printing at home looks pixelated — use the full JPEG sent by download, not a screenshot of the online preview.
Tips
- Back up JPEG files to cloud storage or an external drive after downloading.
- For large prints, use a professional lab and upload the original downloaded file.
- Keep a master copy untouched before cropping or editing for social media.
Tip: The watermarked images on the website are previews only — your downloaded JPEGs are the clean, high-resolution files ready for printing.