How do I place an order?

Overview

Ordering your child's school photos online is straightforward: log in with your proofcard access code, choose products, and pay securely at checkout. You will receive email confirmation once your order is placed.

Step by step

  1. Visit the school photos website shown on your proofcard.
  2. Enter your access code (and password if required).
  3. Browse your child's photos and click a product or package to begin.
  4. Select which images to include where prompted, and choose any options such as size or finish.
  5. Click Add to basket and repeat for any additional items.
  6. Open your basket, review quantities and selections, then click Checkout.
  7. Enter your contact details, choose delivery to school or home delivery, and apply any voucher code.
  8. Complete payment using one of the methods shown at checkout.
  9. Check your email for the order confirmation and keep it for your records.

Common issues / Troubleshooting

  • Cannot add a product — some packages require a specific number of images; follow the on-screen prompts to finish your selection.
  • Basket empty after closing the browser — your session may have timed out; re-enter your access code and add items again.
  • Payment declined — check card details, available funds, or try another payment method shown at checkout.

Tips

  • Order before the free postage deadline on your proofcard if you want free delivery to school.
  • Review every item in your basket before paying — school photos are made to order and changes may not be possible afterwards.
  • To order for siblings, use Add more proof cards during checkout rather than placing separate payments.

Tip: Take your time choosing images — the preview at checkout is how your prints will look, so zoom in and check each selection carefully.